Deficiency Records for Bender Terrace of Lubbock

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Updated as of April 01, 2024

A list of the most recent deficiencies for Bender Terrace of Lubbock. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that residents are fully informed and understand their health status, care and treatments. Health 2024-02-15 2024-03-11 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2024-02-15 2024-03-11 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2024-02-15 2024-03-11 N
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2024-02-15 2024-03-11 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2024-02-15 2024-03-11 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2024-02-15 2024-03-11 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2024-02-15 2024-03-11 N
Provide and implement an infection prevention and control program. Health 2024-02-15 2024-03-11 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2024-02-15 2024-03-11 N
Protect each resident from the wrongful use of the resident's belongings or money. Health 2024-02-07 2024-03-02 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2024-02-07 2024-03-02 Y
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2024-02-07 2024-03-02 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2024-02-07 2024-03-02 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-02-07 2024-03-02 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-12-22 2024-01-19 Y
Respond appropriately to all alleged violations. Health 2023-12-22 2024-01-19 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-09-27 2023-10-18 Y
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2023-09-27 2023-10-18 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2023-09-27 2023-10-18 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-09-27 2023-10-18 Y
Respond appropriately to all alleged violations. Health 2023-09-27 2023-10-18 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-09-27 2023-10-18 Y
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2022-12-15 2023-01-20 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-12-15 2023-01-10 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-12-15 2023-01-10 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-12-15 2023-01-10 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2022-12-15 2023-01-10 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-12-20 2023-01-10 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2022-07-21 2022-07-26 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2022-05-06 2022-06-07 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2021-11-17 2021-12-31 Y
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2021-11-17 2021-12-31 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2021-10-12 2021-11-15 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2021-10-12 2021-11-15 N
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. Health 2021-10-12 2021-11-15 N
Provide and implement an infection prevention and control program. Health 2021-10-12 2021-11-15 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2021-10-12 2021-11-15 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-10-12 2021-11-15 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2021-10-14 2021-11-15 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2021-10-14 2021-10-15 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2021-06-23 2021-06-24 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2021-04-01 2021-04-24 Y